Client Problem

BlueFin Analytics, a UK-based data analysis company, faced disputes with their offshore team in Sri Lanka. The team missed multiple deadlines and blamed the delays on unclear requirements from the client.

Solution

We stepped in as mediators, reviewing the project scope, clarifying deliverables, and redefining timelines. We resolved conflicts through structured meetings and ensured both parties had clear expectations.

Results

• • Recovered a delayed project in 2 months, meeting client deadlines.
• • Improved team collaboration with weekly review calls.
• • Strengthened client confidence, leading to future collaborations.